Change Requests¶

Change requests handle post-deal modifications to orders. Each request is validated against the current order state, assigned a severity level, and routed through the appropriate approval path.

Severity Levels¶

Severity is auto-classified based on change type and magnitude:

Severity	Approval	Description
`minor`	Auto-approved	Low-impact changes (e.g., creative swap, flight date shift of 3 days or less)
`material`	Human review required	Significant changes (e.g., impression adjustment, targeting change)
`critical`	Senior review required	High-impact changes (e.g., pricing change >20%, cancellation)

Default Severity by Change Type¶

Change Type	Default Severity	Notes
`flight_dates`	`material`	Downgraded to `minor` if shift is 3 days or less
`impressions`	`material`
`pricing`	`critical`	Upgraded to `critical` if price change >20%
`creative`	`minor`	Auto-approved
`targeting`	`material`
`cancellation`	`critical`
`other`	`material`

Create a Change Request¶

POST /api/v1/change-requests

Request Body¶

Field	Type	Required	Description
`order_id`	string	Yes	The order to modify
`change_type`	string	Yes	One of: `flight_dates`, `impressions`, `pricing`, `creative`, `targeting`, `cancellation`, `other`
`diffs`	array	No	List of field-level changes: `{field, old_value, new_value}`
`proposed_values`	object	No	Key-value pairs of proposed new values
`reason`	string	No	Explanation for the change
`requested_by`	string	No	Who requested (default: `system`)

Example: Shift Flight Dates (Minor --- Auto-Approved)¶

curl -X POST http://localhost:8000/api/v1/change-requests \
  -H "Content-Type: application/json" \
  -d '{
    "order_id": "ORD-A1B2C3D4E5F6",
    "change_type": "flight_dates",
    "diffs": [
      {"field": "flight_start", "old_value": "2026-04-01", "new_value": "2026-04-03"},
      {"field": "flight_end", "old_value": "2026-04-30", "new_value": "2026-05-02"}
    ],
    "reason": "Campaign launch delayed by 2 days",
    "requested_by": "agent:buyer-001"
  }'

Because the date shift is 2 days (within the 3-day threshold), this is classified as minor and auto-approved.

Example: Modify Pricing (Critical --- Requires Review)¶

curl -X POST http://localhost:8000/api/v1/change-requests \
  -H "Content-Type: application/json" \
  -d '{
    "order_id": "ORD-A1B2C3D4E5F6",
    "change_type": "pricing",
    "diffs": [
      {"field": "final_cpm", "old_value": 10.00, "new_value": 8.50}
    ],
    "proposed_values": {"final_cpm": 8.50},
    "reason": "Buyer requested discount after volume commitment",
    "requested_by": "human:ops-jane"
  }'

This is classified as critical (pricing change of 15%) and enters pending_approval status.

Validation Errors (422)¶

The system validates change requests against the current order state:

Cannot modify orders in completed, cancelled, or failed status
Cancellation is only allowed from active states (draft, submitted, pending_approval, approved, in_progress, booked)
Impression changes must be positive integers

Failed validation returns HTTP 422 with the change request ID and error list.

List Change Requests¶

GET /api/v1/change-requests

Query Param	Type	Description
`order_id`	string	Filter by order
`status`	string	Filter by status

curl "http://localhost:8000/api/v1/change-requests?order_id=ORD-A1B2C3D4E5F6&status=pending_approval"

Get Change Request¶

GET /api/v1/change-requests/{cr_id}

curl http://localhost:8000/api/v1/change-requests/CR-A1B2C3D4E5F6

Review a Change Request¶

POST /api/v1/change-requests/{cr_id}/review

Approve or reject a change request that is in pending_approval status.

Request Body¶

Field	Type	Required	Description
`decision`	string	Yes	`approve` or `reject`
`decided_by`	string	No	Reviewer identity (default: `system`)
`reason`	string	No	Reason for the decision

curl -X POST http://localhost:8000/api/v1/change-requests/CR-A1B2C3D4E5F6/review \
  -H "Content-Type: application/json" \
  -d '{
    "decision": "approve",
    "decided_by": "human:ops-manager",
    "reason": "Approved per client relationship policy"
  }'

Returns 409 if the change request is not in pending_approval status.

Apply a Change Request¶

POST /api/v1/change-requests/{cr_id}/apply

Applies an approved change request to the order. Updates the order metadata with the proposed values and diffs.

curl -X POST http://localhost:8000/api/v1/change-requests/CR-A1B2C3D4E5F6/apply

Returns 409 if the change request is not in approved status.

Response:

{
  "change_request_id": "CR-A1B2C3D4E5F6",
  "status": "applied",
  "order_id": "ORD-A1B2C3D4E5F6"
}

Change Request Lifecycle¶

See Change Request Flow for the full state diagram.

pending --- Created, awaiting validation
validating --- Being validated against order state
pending_approval --- Material/critical changes awaiting human review
approved --- Approved (auto or manual), ready to apply
rejected --- Rejected by reviewer
applied --- Changes applied to the order
failed --- Validation failed